You cannot log out while you are on a call. Use this procedure after all your agent calls are complete.
If your administrator configures different reason codes, you can select a reason before logging out. For example, reason codes for the end of the day and vacation.
Procedure
On the Top of Mind screen, tap the presence status indicator.
To disable Agent Service, tap Agent Login.
Avaya Workplace Client does one of the following:
Logs you out from the Agent Service mode
Displays the Disable Custom Service screen
Optional If you can view the Disable Custom Service screen, tap the appropriate reason.
Avaya Workplace Client logs you out from the Agent Service mode.
