Sending all VoIP calls to voice mail

Last Updated : Dec 30, 2025 |

About this task

Use this procedure to route all calls to a predefined number set on the server by your administrator. The number is usually your corporate voice mail number.

Before you begin

  • Enable and log in to the VoIP service.

  • Ensure that your administrator configured on the server the number to which you can route all calls.

Procedure

  1. On the Top of Mind screen, tap the presence status indicator.
  2. Do one of the following:
    • On mobile clients: Go to the Incoming Call Features screen and select Do Not Disturb.

    • On desktop clients: In the Incoming Call Features field, select Do Not Disturb.