Starting a conversation with all members of a contact group on mobile clients

Last Updated : Nov 26, 2025 |

About this task

You can have a multiparty conversation using Avaya Multimedia Messaging.

If some members in the contact group do not have a valid messaging address, you can proceed to have a conversation without these members.

Before you begin

  • Enable and log in to Avaya Aura® Device Services.

  • Enable and log in to Multimedia Messaging.

Procedure

  1. Go to the Contacts screen.
  2. Identify the contact group to start a conversation.
  3. On the contact group name, do one of the following:

    • On Android devices: Press and hold.

    • On iOS devices: Swipe to the left.

  4. Tap Instant Messaging.

    Avaya Workplace Client starts a conversation with all members of the group who have a valid messaging address.

Related information
Logging in and out of the Avaya Workplace Client services
Modifying Avaya Aura Device Services settings
Modifying messaging settings
Modifying Avaya Cloud Services settings