Starting a call with all members of a contact group on desktop clients

Last Updated : May 14, 2019 |

About this task

Avaya Workplace Client starts the conference call using Avaya Meetings Server.

Before you begin

  • Enable and log in to Avaya Aura® Device Services.

  • Configure the adhoc conference URI in the Adhoc Conference Address field in Services > Phone Service.

Procedure

  1. Go to the Contacts screen.
  2. Identify the contact group to start an audio or video call.
  3. On the contact group name, hover the cursor.
  4. Click one of the following:

    • Audio Call: To start an audio call.

    • Video Call: To start a video call.

  5. Optional If a contact has multiple numbers, choose the number that you want to call for that contact.
  6. Depending on the choice that you made in Step 4, you can click one of the following:

    • Start a Voice Conference

    • Start a Video Conference

    Avaya Workplace Client starts a conference call with all members of the group who have a valid phone number.

Related information
Logging in and out of the Avaya Workplace Client services
Modifying Avaya Aura Device Services settings
Modifying VoIP settings