Each application can have multiple notification channels. As the application categorizes notifications into channels, you can disable specific notification channels for Avaya Workplace Client for Android instead of disabling all your notifications. You can control the visual and auditory options for each channel. You can also specify the importance level of your notifications on each channel.

For example, the notification channel might be for an incoming call or incoming message from Avaya Workplace Client for Android. Android devices display these notifications through a notification, such as a banner or alert.

To view the notifications related to Avaya Workplace Client for Android in the notification drawer, you must configure the notification settings for Avaya Workplace Client for Android on your Android device.

You can view the notifications until you tap or clear any one notification. For example, if you tap an Avaya Multimedia Messaging notification, the conversation opens in Avaya Workplace Client for Android and all Avaya Multimedia Messaging notifications are cleared from the notification drawer.

You can perform different actions depending on the type of notification. For example, for an Avaya Multimedia Messaging notification, you can mark the message as read or reply to the message.