You cannot log out while you are on a call. Use this procedure after all your agent calls are complete.
If your administrator configures different reason codes, you can select a reason before logging out. For example, reason codes for the end of the day and vacation.
Procedure
On the Top of Mind screen, click the presence status indicator.
If the Agent Login switch is in the ON state, to log out from the Agent Service mode, click Agent Login.
Avaya Workplace Client does one of the following:
Logs you out from the Agent Service mode.
Displays the Logout Agent Service popup menu.
If Avaya Workplace Client displays the Logout Agent Service popup menu, click the appropriate reason.
Avaya Workplace Client logs you out from the Agent Service mode.
