Modifying Exchange Calendar or Calendar Service settings

Last Updated : May 27, 2021 |

About this task

Use this procedure to enable Microsoft Exchange Calendar interoperability with Avaya Workplace Client. This is only applicable if you are getting the Exchange Calendar information through Exchange Web Services. On Android and iOS devices, you can access the Exchange Calendar information in Avaya Workplace Client using the device’s native calendar support. If the Exchange server has been configured to prevent mobile access, you cannot access the Exchange Calendar information.

On Windows, you can also enable Google calendar. However, you can enable the Google or Microsoft Exchange Calendar, but not both simultaneously.

Procedure

  1. In the Avaya Workplace Client settings, select Services.
  2. Optional Do one of the following:

    • On mobile clients: Select Service Details.

    • On desktop clients: Select Show Details.

  3. Optional Do one of the following:

    • On mobile clients and Mac: Select Exchange Calendar.

    • On Windows: Select Calendar Service.

  4. If the Exchange Calendar switch is in the disabled state, select Exchange Calendar. Otherwise, go to the next step.
  5. In the Domain field, type the Exchange server domain to which Avaya Workplace Client must register.

    For example, avaya.com.

  6. In the Server Address field, type the IP address or the FQDN of the Exchange server.

    For example, usmail.avaya.com.

  7. To access Google calendar on Windows, select Google Calendar.
  8. Save the changes.