Management of incoming calls and instant messages during DND

Last Updated : Jan 22, 2026 |

Incoming calls

The following sections describe how Avaya Workplace Client handles incoming calls and instant messages when you set your presence status to Do Not disturb.

In the Avaya Workplace Client settings, you can enable Activate Do Not Disturb for calls when presence is set to DND. Incoming calls are then forwarded to voice mail and do not ring on Avaya Workplace Client.

You can make outgoing calls as usual.

Instant messages

You receive IMs without any notifications.