Using the No-Hold Conference feature on Windows clients

Last Updated : Jan 20, 2021 |

About this task

Use this procedure to add a new participant into an active call without placing the active call on hold. You can start this Adhoc audio conference call by using Communication Manager.

Before you begin

  • Your administrator must configure the No-Hold Conference feature for your extension.

  • Do not enter any value in the Adhoc Conference Address field in the Phone Service screen.

  • You must be on an active call.

Procedure

  1. Click Button Module icon.

    Avaya Workplace Client for Windows and Avaya Workplace Client for Mac display the Button Module screen.

  2. Click No-Hold-Conf.

    Avaya Workplace Client displays the Add Someone to Call dialog box.

  3. To identify the participant to add, do one of the following:

    • In the Name or Number field, type a phone number, name, or IP address.

    • Click a number from your contacts list.

  4. Click Add to call.

    Avaya Workplace Client makes a call to the new participant. After the new participant answers the call, Avaya Workplace Client creates a Communication Manager conference.