Filtering contacts on desktop clients

Last Updated : Nov 26, 2025 |

Procedure

  1. Go to the Contacts screen.
  2. Filter the contacts using one of the following:
    • All Contacts: To view your Local and Workplace contacts when you log in to the VoIP service, Avaya Aura® Device Services, or Avaya Cloud Services.

      Workplace contacts include your PPM and, Avaya Aura® Device Services favorite contacts.

    • Workplace Contacts: To view your Workplace contacts.

      Avaya Workplace Client displays this option when you log in to the VoIP service, Avaya Aura® Device Services, or Avaya Cloud Services.

    • Local Contacts: To view the contacts stored in your address book or local storage.

    • Profile Contacts: To view the imported contacts from ACM profile.

      To be able to view profile contacts, your administrator must configure the parameter to import ACM profiles.

    Avaya Workplace Client filters the contacts according to the option that you select.