Enabling or disabling the EC500 features

Last Updated : Jul 05, 2021 |

About this task

Use this procedure only on mobile clients to enable or disable the following EC500 features:

  • Join Active Call: To join a call on your deskphone using your mobile device.

  • Simultaneous Ring: To activate simultaneous ringing on your deskphone and mobile device when a call arrives on your deskphone. You cannot select this option when you enable Client Enablement Services.

  • Call Forward: To forward all calls to another telephone number of your choice.

  • Send All Calls: To route all calls to your corporate voice mail number.

Before you begin

Configure the EC500 settings.

Procedure

  1. On the Avaya Workplace Client menu, tap Features > EC500 Features.
  2. To enable or disable a specific EC500 feature, tap that feature.

    Avaya Workplace Client makes a cellular call. You can then hear the confirmation tone.