Call management using Siri

Last Updated : Apr 11, 2025 |

SiriKit is a new framework developed by Apple, which you can use to make calls using voice commands on Avaya Workplace Client for iOS.

Avaya Workplace Client for iOS supports the SiriKit framework on iOS 11 and later versions. The SiriKit framework is enabled by default.

You can use the following voice commands with Siri:

  • Call <Local contact> with Workplace.

  • Call <phone number> with Workplace.

  • Call my next meeting with Workplace.

  • Dial next meeting with Workplace.

  • Video call <Local contact> on Workplace.

  • Video call my next meeting with Workplace.

  • Call my virtual room on Workplace with video.

  • Join next meeting in Avaya Workplace.

  • Join personal meeting in Avaya Workplace.

You can use Siri to call only local contacts using Avaya Workplace Client. You cannot use Siri to call enterprise contacts using Avaya Workplace Client.

Siri functionality

If you have:

  • Overlapping meetings in your calendar, Avaya Workplace Client calls the first meeting in the meeting list that has the Click to Join button.

  • Two contacts with the same first name in the contacts list, Avaya Workplace Client calls the contact that you created first.

    To avoid this situation, use the full name or nick name to call a specific contact. For example, Call Brian Smith with Workplace.

  • Multiple virtual rooms, Avaya Workplace Client calls your default virtual room.

  • A contact with multiple phone numbers, Avaya Workplace Client selects the first number in the list for that contact.