Marking a voice mail as read or unread

Last Updated : Apr 06, 2022 |

About this task

Use this procedure to mark a voice mail as read or unread.

Note:

If you log into MDA devices with multiple endpoints and mark a voice mail as read or unread on one device, Avaya Workplace Client does not synchronize the voice mail status on the other device.

Procedure

  1. Go to the History screen.
  2. Identify the voice mail to mark as read or unread.
  3. On the voice mail entry, do one of the following:

    • On mobile clients, swipe to the left: To mark the unread voice mail as read, select unread voice mail icon. To mark the read voice mail as unread, select read voice mail icon.

    • On desktop clients, right-click: To mark the unread voice mail as read, select unread voice mail icon. To mark the read voice mail as unread, select read voice mail icon.