AUDIX One-Step Recording

Last Updated : Sep 20, 2021 |

To use the AUDIX One-Step Recording feature to record telephone conversations, press a single button. Avaya Workplace Client activates AUDIX One-Step Recording only after you answer a call. Avaya Workplace Client stores the recorded conversation as a new message in your voice mailbox.

If the recording initiator hangs up while recording the conversation, the recording ends. If the call is originally a two-party call and the other party hangs up, the recording ends. If the call is originally a multiple-party conference call and someone other than the initiator hangs up, the recording continues.

Recording and retrieving a conversation with AUDIX One-Step Recording

About this task

Use this procedure to record and retrieve a conversation during an active call. Avaya Workplace Client stores the recorded conversation as a new message in your voice mailbox.

Before you begin

  • Your administrator must configure the AUDIX One-Step Recording feature for your extension.

  • Get permission from all parties on the call to record the conversation.

Procedure

  1. Click Button Module icon.

    Avaya Workplace Client for Windows and Avaya Workplace Client for Mac display the Button Module screen.

  2. To start recording, click Record.

    The number of parties on the call increases by one. Avaya Workplace Client plays the ready indication tone to indicate that the recording has started.

  3. To stop the recording, click Record.

    The number of parties on the call decreases by one.

  4. Optional To start and stop recording the same conversation any number of times, click Record.

    Each time Avaya Workplace Client creates a separate recorded message.

  5. To retrieve the recorded conversation, click Message Waiting Indicator.