Contact groups are only available with Avaya Aura® Device Services Release 7.1.6 and later. You can use Avaya Workplace Client to group your Workplace Contacts to better organize them. You can then initiate calls and instant messages to the groups. For example, you might have separate groups for your project team, subordinate team members, and response teams. The groups that you create are available across multiple devices.
You can perform the following actions in contact groups:
Create, rename, or delete a group.
Add a contact to a group.
Remove a contact from a group.
Contacts can be a part of multiple groups. However, contacts do not need to belong to any group.
You can perform the following actions on contacts in groups:
