Cannot access local contacts on Avaya Workplace Client

Last Updated : May 27, 2017 |

Cause

When you initially logged in to Avaya Workplace Client, you did not configure access to local contacts.

Solution

Procedure

Do one of the following:

  • On Android devices: In the settings of the device operating system, set Privacy and safety > App permissions > Contacts > Contacts permissions to On for Avaya Workplace Client.

  • On iOS devices: In the settings of the device operating system, set Privacy > Contacts to On for Avaya Workplace Client.

  • On desktop clients: In the Avaya Workplace Client settings, select User Preferences > Contacts and enable Show Local Contacts.