Adding an enterprise contact and favorite in the Avaya Call for Government application

Last Updated : Sep 07, 2022 |

About this task

Use this procedure to add an enterprise contact to Avaya Contacts and Favorites.

Note:

Favorites and Avaya Contacts are unavailable on iOS.

Before you begin

Log in to Avaya Workplace Client and the Avaya Call for Government application.

Procedure

  1. In the Avaya Call for Government application, do one of the following:

    • On mobile clients: Go to Avaya Contacts > More > Avaya Contacts.

    • On desktop clients: Go to Avaya Contacts > Avaya Contacts.

  2. In the name or number field, type the name or contact number to search.

    Type a minimum of three characters to perform an enterprise search.

    Avaya Call for Government application displays the enterprise contacts that match the search criteria in the Enterprise Directory area.

  3. Locate the enterprise contact to add to Avaya Contacts.
  4. Do one of the following:

    • Select Add to Contacts.

    • To open the contact card, select the display picture, contact name, or the More icon and click Add to Contacts.

    Avaya Call for Government application adds the contact to Avaya Contacts.

  5. In the name or number field, type the name or contact number to search.

    Type a minimum of three characters to perform an enterprise search.

    Avaya Call for Government application displays the enterprise contacts that match the search criteria in the Enterprise Directory area.

  6. Locate the enterprise contact to add to Favorites.
  7. Do one of the following:

    • Select not favorite.

    • To open the contact card, select the display picture, contact name, or the More icon and select not favorite.

    Avaya Call for Government application adds the contact to Favorites. Avaya Call for Government application also adds the contact to Avaya Contacts if you did not add it previously.