Your administrator must configure the call features for your extension. Features might include Automatic Callback, Call Pickup, Call Pickup Directed, Call Pickup Extended, and Call Unpark.
Procedure
Select and then select Features.
Avaya Workplace Client displays the configured call features for your extension.
Optional If there are other extensions for which you want to enable the feature buttons, in the Features for Other Extensions area, select the extension and enable the feature. Otherwise, go to the next step.
Optional If your administrator has configured one of the following for your station in Communication Manager:
Autodial button: Configure the label and number of each button in the Autodials area.
Use Autodials buttons as shortcuts to start calls to the specific numbers.
Busy indicator button: Make calls to the numbers associated with the busy indicator in the Busy Lines area.