Starting an instant message conversation using the messaging address on desktop clients

Last Updated : Nov 26, 2025 |

Before you begin

Enable and log in to Multimedia Messaging.

Procedure

  1. On the Top of Mind screen, in the name or number field, type a valid messaging address.
  2. Next to the messaging address, click Instant Messaging.
  3. Optional To type a subject:
    1. On the conversation window, click More conversation options.
    2. Click Edit Subject.
    3. Type a subject.
    4. Click Done.
  4. In the Enter message text field, type your message.
  5. Optional To add a static emoji, click Static emoji and select the static emoji that you want to use.

    To change the skin tone of a static emoji that has a skin tone variant, click Skin Tone and select a different skin tone.

  6. Optional To add an animated emoji, click Animated emoji and select the animated emoji that you want to use.
  7. Optional If you have enhanced privileges, send generic attachments and use the built-in recording feature of Avaya Workplace Client to attach audio, video, or image files.
  8. Click Send.

    Avaya Workplace Client sends the message.