Extending the call to a cellular network

Last Updated : Feb 11, 2020 |

About this task

Use this procedure to move your active VoIP call to the cellular network.

Before you begin

Ensure that your administrator configured the Extend Call feature for your extension.

Procedure

  1. While on a call, select More.
  2. Do one of the following:

    • On mobile clients: Select Handoff to Cellular.

    • On desktop clients: Select Extend Call.

    You receive a call from Communication Manager on your EC500 number.

  3. Do one of the following:

    • On mobile clients: Answer the cellular call.

    • On desktop clients: Answer the cellular call and end the VoIP call.