For the latest and most accurate compatibility information for Avaya Workplace Client, use the Compatibility Matrix tool on the Avaya Support website at https://support.avaya.com/CompatibilityMatrix/Index.aspx.
Note:
Microsoft does not support Windows 7, Windows 8, Windows 8.1, Windows Server 2008, and Windows Server 2008 R2. Hence, Avaya Workplace Client for Windows does not support these operating systems from Release 3.13. From Release 3.13, the click-to-call browser extension is not provided for the Internet Explorer web browser.
Ensure that your mobile device or desktop system includes the latest OS updates. Your system must have the latest vendor-supplied drivers, specifically for:
Headsets
Cameras
Display adapters
Avaya does not maintain a list of supported USB headsets for Avaya Workplace Client as vendors continue to release new products frequently. You can use any headset compatible with your personal computer or device for audio.
For complete integration, including call control with USB headsets, vendors such as Poly, Jabra, and EPOS have integrated Avaya Workplace Client with a desktop companion software. You can download this software from the headset vendor site. Avaya also provides integrated support for headset call controls, without requiring additional software, for the following headsets on the Windows and Mac platforms:
Avaya L100 series
Jabra
Poly
