Searching for an enterprise contact in the Avaya Calling for Microsoft Teams application

Last Updated : Aug 30, 2021 |

About this task

You can perform the following actions after searching for an enterprise contact:

  • Make an audio or video call using Avaya Workplace Client.

  • Send an email using the native application.

  • Compose a message using Microsoft Teams.

Before you begin

Log in to Avaya Workplace Client and the Avaya Calling for Microsoft Teams application.

Procedure

  1. In the Avaya Calling for Microsoft Teams application, go to the Avaya Contacts tab.
  2. Optional On mobile clients, select More.
  3. Select one of the following:

    • Avaya Contacts

    • Office 365 Contacts

    Note:

    Avaya Contacts is unavailable on iOS.

  4. Do one of the following:

    • If you select Avaya Contacts, in the name or number field, type the name or contact number to search.

    • If you select Office 365 Contacts, in the name or alias field, type the name or contact email to search.

    Type a minimum of three characters to perform an enterprise search.

    Avaya Calling for Microsoft Teams application displays the enterprise contacts that match the search criteria in the Enterprise Directory area.