Installing the Avaya Calling for Microsoft Teams application

Last Updated : Mar 05, 2021 |

About this task

Use this procedure to install the Avaya Calling for Microsoft Teams application on desktop platforms.

On mobile platforms, the Avaya Calling for Microsoft Teams application is automatically installed and populated after you install it on desktop platforms.

Before you begin

  • Download and install Microsoft Teams for mobile and desktop platforms from https://www.microsoft.com/en-in/microsoft-teams/download-app.

  • Log in to Microsoft Teams.

  • Download the Avaya Calling for Microsoft Teams manifest file to your desktop device. You can get the manifest file location from your administrator.

Procedure

On desktop platforms:

  1. Open Microsoft Teams.
  2. Go to Apps > Upload a custom app and select the downloaded manifest file.

    In the left pane of Microsoft Teams, you can view the Avaya Calling for Microsoft Teams application icon.

    Tip:

    For quick access, right-click the Avaya Calling for Microsoft Teams application icon and click Pin.

On mobile platforms:

  1. Open Microsoft Teams.
  2. Select More > Avaya Call.