Making an audio or video call to a contact in the Avaya Calling for Microsoft Teams application

Last Updated : Aug 26, 2021 |

About this task

Tip:

To open the contact card on desktop clients, you can select the display picture, contact name, or the More icon. You can then make an audio or video call to the appropriate number.

Before you begin

  • Log in to Avaya Workplace Client and the Avaya Calling for Microsoft Teams application.

  • If you use an Android or iOS device, ensure that Avaya Workplace Client is open and you are logged in.

Procedure

  1. In the Avaya Calling for Microsoft Teams application, go to the Avaya Contacts tab.
  2. Optional On mobile clients, select More.
  3. Select one of the following:

    • Favorites

    • Avaya Contacts

    • Office 365 Contacts

    Favorites and Avaya Contacts are unavailable on iOS.

  4. Locate the contact to call.
  5. Optional On mobile clients, open the contact card for the contact.
  6. Select one of the following:
    • audio
    • video

    Avaya Calling for Microsoft Teams application uses Avaya Workplace Client to initiate a call to the contact.