Using the ASAI UUI feature on Windows clients from the Button Module screen

Last Updated : Feb 06, 2023 |

About this task

Use this procedure to view the details that Communication Manager provides about a specific VDN or direct agent call.

Before you begin

  • Your administrator must configure the Adjunct/Switch Application Interface User-to-User Information (ASAI UUI) feature for your extension.

  • You must be on an active call for which Communication Manager has UUI information. The ASAI UUI button indicator displays the steady green LED state.

Procedure

  1. Click Button Module icon.

    Avaya Workplace Client for Windows and Avaya Workplace Client for Mac display the Button Module screen.

  2. Click ASAI UUI.

    The feature button indicator turns green.

  3. To copy the UUI information, click Copy.

    You can then save this UUI information.