Apple Push Notification service (APNs) is a platform notification service created by Apple Inc. With this service, third-party application developers can send notification events to applications installed on Apple devices when the application is not running or is idle in the foreground or background.
For example, the notification event is for an incoming call or incoming message from Avaya Workplace Client for iOS. Apple devices display these notifications through an iOS notification, such as a banner or alert. You receive a single notification.
Note:
Incoming call alerts display for 1 minute on iOS 16 and later versions.
You can view the notifications until you tap or clear a notification. For example, if you tap an Avaya Multimedia Messaging notification, the conversation opens in Avaya Workplace Client for iOS and all Avaya Multimedia Messaging notifications are cleared from Notifications Center.
You can perform different actions depending on the type of notification. For example, for an Avaya Multimedia Messaging notification, you can mark the message as read or reply to the message.
Note:
If Avaya Workplace Client for iOS 3.29 or a later version is running in the background, you can view call notifications only if your administrator configures APNs. Contact your administrator for assistance.
