Adding attachments to an instant message

Last Updated : Sep 11, 2020 |

About this task

If you are using Avaya Multimedia Messaging, only if you have enhanced Avaya Multimedia Messaging privileges, you can send generic attachments and use the built-in recording feature of Avaya Workplace Client to attach audio, video, or image files. On desktop clients, you do not need enhanced privileges to send generic attachments.

If you are on a VoIP call, you must wait for the VoIP call to end before you can use the built-in recording feature of Avaya Workplace Client.

Note:

If you are using a third-party application and want to share a file in an Avaya Workplace Client conversation, you can select the share option to view Avaya Workplace Client. On selecting Avaya Workplace Client, you can add the attachment to a conversation. This applies to all platforms, except iOS.

Before you begin

You must have an active conversation.

Procedure

  1. Select Attachment.
  2. Select one of the options to select the type of attachment:

    • Record and attach an audio message.

    • Capture and attach a video message.

    • Click and attach a photo.

    • Attach a generic file from your gallery, music player, photos, or other available applications.

  3. Select Send, or press Enter.

    Avaya Workplace Client sends the attachment to the participants.