Checklist to set up Avaya Workplace Client for Windows for use with deskphones

Last Updated : Apr 29, 2020 |

Use the following checklist to set up Avaya Workplace Client for Windows for use with deskphones for blind and visually impaired users:

Task

Reference

Check mark

Install and configure the application. If possible, use automatic configuration.

Enable the Desk Phone mode to use the deskphone for calls.

OR

To force the application to use the Desk Phone mode, use the VDIENV=1 installation parameter.

Enabling the Desk Phone mode

Enable the narrator and configure the narration preferences.

Configuring the narrator on Avaya Workplace Client for Windows

Configure hotkeys, including global hotkeys.

Configuring keyboard shortcuts on Avaya Workplace Client for Windows

Log in to the deskphone.

Refer to the appropriate deskphone documentation.

Log in to the application.

Logging in and out of the Avaya Workplace Client services

Adjust the ringer volume if required.

Modifying audio and video settings on desktop clients

Enable hidden mode.

Configuring the hidden mode on Avaya Workplace Client for Windows