Activating simultaneous ringing for VoIP users

Last Updated : Jun 07, 2021 |

About this task

If you are a VoIP user, use this procedure to activate simultaneous ringing on your deskphone and device for a call that arrives on your deskphone.

Before you begin

  • Enable and log in to the VoIP service.

  • Ensure that your administrator configured the EC500 feature for your extension.

Procedure

  1. On the Top of Mind screen, tap the presence status indicator.
  2. Do one of the following:
    • On mobile clients: Go to the Incoming Call Features screen and select EC500 Ring Mobile.

    • On desktop clients: In the Incoming Call Features field, select EC500.