Microsoft Outlook add-in for Avaya Workplace Client for Windows includes native components. These native components provide functionality enhancements to the Outlook add-in when used in Outlook for Windows.

Such enhancements are not possible when using the add-in in web mail or in Outlook for Mac. The native components cannot be used in these cases. Outlook add-in implementation for Mac is based on the web-based add-in.

The enhancements in functionality that native components provide include:

• Accessing Credentials Manager

  • While the portal user name is sent through configuration by Avaya Workplace Client, the password is not provided directly to the add-in. Outlook native add-in reads the password from Windows Credentials Manager and embeds to configuration delivered to Avaya Workplace Client.

    This is not possible using the web-based add-in. If the password is unavailable for the web-based add-in, you receive a prompt to enter the password.

• Extending contact context menu, persona context menu, and contact ribbon for dialing associated numbers

  This native functionality is unavailable in the web-based add-in.

• Working in the Offline mode

  This functionality is available while working with Outlook for Windows along with the native add-in. Web-based add-ins are not supported in the Offline mode.

• Delegate support to create meeting invites on behalf of another user

  This native functionality is unavailable in the web-based add-in.

• Options to reserve the meeting and synchronize shared calendars

  This functionality is unavailable in the web-based add-in.