Making an audio or video call

Last Updated : Jan 19, 2024 |

About this task

In Avaya Workplace Client, you can make an audio or video call from:

  • The dialpad

  • A contact card

  • An enterprise search card

  • A call history record card

  • An instant message card

Use this procedure to make a call by selecting a contact person or typing a number. You can also make a call using the alphanumeric URI. However, the steps involved in making such a call are different and are covered in a different procedure. You can copy and paste the name and number of the other party from the call appearance.

Note:

The maximum number of calls that you can make at a time using Avaya Workplace Client depends on the system configuration. Consult your system administrator for this capability.

Procedure

  1. Select one of the following:
    • Dialpad

    • Top of Mind screen

    • Contacts screen

    • History screen

    • Messages screen

    • Enterprise user you want to call

  2. To make a call from:
    • The dialpad: Enter the number to call.

    • The Top of Mind screen: In the name or number field, type the number.

    • An enterprise search result or an Avaya Workplace Client screen: Select the contact person or number.

  3. Select one of the following:
    • Audio Call

    • Video Call