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Using Avaya Workplace Client for Android, iOS, Mac, and Windows
Parking or retrieving a parked call on mobile clients
About this task
Use the Call Park feature to park an active call. You can park only one call at a time.
Note:
Avaya Workplace Client used in the Dual Registration mode with H.323 client cannot unpark a parked call.
Before you begin
Ensure that your administrator configured the Call Park and Call Unpark feature for your extension.
Procedure
- To park the active call, select
and then select Park Call. - To retrieve the parked call:
On the same device: Select Park Call.
On the same device: If you are on the Active Call screen, select Unpark.
On a different mobile device: On the Avaya Workplace Client menu, select and enter the extension number that is holding the parked call.
On a desktop device: Select
–> and enter the extension number that is holding the parked call.On a different device: Dial the FAC followed by the extension number that is holding the parked call.