Icons

Last Updated : Nov 26, 2025 |

Presence status

Avaya Workplace Client displays the following icons on the various screens:


Button	Name	Notes
	Available	—
	Away	—
	Busy	—
	On a call	—
	Do Not Disturb	—
	Offline	—
	Out of office	—
	Automatic	Presence status is updated automatically.

History screen


Button	Name	Notes
	All History	View your complete call history.
	Incoming Calls	—
	Missed Calls	—
	Outgoing Calls	—
	Voicemail	View your voice mail messages.

Incoming Call Features screen


Button	Name	Notes
	Call Forward or Forward Calls Busy/No Answer or Call Forward Busy / No Answer	Forward calls to another telephone number of your choice. Forward calls when you are busy or do not answer.
	Send All Calls	Send all calls to voice mail.
	EC500 or EC500 Ring Mobile	Activate simultaneous ringing on your deskphone and device for a call that arrives on your deskphone.

Outgoing Calls screen


Button	Name	Notes
	VoIP	Calls are made using Wi-Fi or your cellular data.
	EC500	Calls are made using your cellular minutes.
	Mobile	Mobile number is called back when you make a call.
	Phone name	Work number is called back when you make a call.
	Home	Configured number is called back when you make a call.

Dialpad icons


Button	Name	Notes
	Dialpad	Opens the Dialpad.
	Redial	—
	Audio Call	—
	Video Call	—
	Clear	—
	Attach Dialpad	Attaches back the Dialpad to Avaya Workplace Client for Windows.
	Detach Dialpad	Detaches the Dialpad from Avaya Workplace Client for Windows.

Conference screen


Button	Name	Notes
	Recording	—
	Lecture Mode	The audio and video of all participants in the conference is on mute.
	Entry Tones	When a participant joins or leaves the conference, Avaya Workplace Client generates a tone.
	Continuation	When the Conference Continuation feature is enabled, the conference remains active after the moderator drops out unless the moderator chooses to end the conference for everyone. When the Conference Continuation feature is disabled, the conference ends automatically two minutes after the moderator drops out.
	Presentation Mode or Start Sharing	Note: If you are using an Android device and the Conference screen is in the presentation mode, Avaya Workplace Client restores the screen zoom to its original size when the control panel hides itself.
	Lock Meeting	The moderator can lock the conference to prevent new participants from joining the call. However, the moderator can continue to add participants to the conference.
	Mute Everyone	—
	Unmute Everyone	—
	End Meeting	—
	Add participant	—
	Conference Participants	—
	Transfer Call	—
	Controls	—
	Pexip	—

General icons


Button	Name	Notes
	Settings	—
	Menu	—
	Feature Manager	On desktop clients.
	Manage audio and video devices	—
	More	—
	Audio Call	—
	Mute Audio Call	Audio is muted during the call.
	Speaker	—
	Video Call	Use this button to enable or disable video on a call. If you enable video, this button turns blue to indicate the active state. Note: If you enable video calling in Avaya Workplace Client settings, the Avaya Workplace Client status bar displays the icon. However, the Conference screen displays the icon.
	Block camera	When this button is active, Avaya Workplace Client blocks your camera and does not send your video into the conference. This button is only usable when video is active on the call.
	Resume Call	—
	Hold Call	Call is placed on hold.
	Instant Messaging	—
	Email	Email is sent to a contact using the native email application.
	Add	—
	End Call	—
	Merge Call	Active call is merged with the call that is on hold.
	Handoff to Cellular	Call is extended to your EC500 device.
	Search	—
	Alert	—
	Information	—
	Call redirection	—
	Secure Call	The audio or video call is secured.
	Limit Incoming Calls	—
	Caller verified	The call is verified by Secure Telephony Identity Revisited/Signature-based Handling of Asserted information using toKENs (STIR/SHAKEN). You can view this icon on the Android and Windows platforms.
	Suspected spam	The call is not verified by STIR/SHAKEN. This call can be suspected as spam. You can view this icon on the Android and Windows platforms.
	Verification status unknown	STIR/SHAKEN verification unknown. You can view this icon on the Android and Windows platforms.