Modifying the Agent Service settings on Windows clients

Last Updated : Jun 01, 2023 |

About this task

Use this procedure to enable Agent Service interoperability with Avaya Workplace Client. You can then use the Contact Center agent capabilities with Avaya Workplace Client.

Before you begin

Your administrator must configure the Agent functionality for your extension.

Procedure

  1. In the Avaya Workplace Client settings, click Services.
  2. Click Service Details.
  3. Click Agent Login.
  4. If the Agent Service switch is in the OFF state, click Agent Service.
  5. Save the changes.