Avaya Calling for Microsoft Teams is an application that seamlessly integrates Avaya calling into Microsoft Teams. Avaya Calling for Microsoft Teams uses Avaya Workplace Client for call control and call handling.
You can view the following categories of contacts in the Avaya Contacts tab of the Avaya Calling for Microsoft Teams application:
Favorites: Avaya Calling for Microsoft Teams retrieves your favorite contacts from Avaya Aura® Device Services. Favorites get synchronized with favorite contacts in Avaya Workplace Client.
Avaya Contacts: Avaya Calling for Microsoft Teams retrieves Avaya Contacts from Avaya Aura® Device Services. Avaya Contacts get synchronized with Workplace Contacts in Avaya Workplace Client.
Office 365 Contacts: Avaya Calling for Microsoft Teams retrieves your Office 365 contacts for quick calling.
Note:
Favorites and Avaya Contacts are unavailable on iOS.
You can perform the following actions from the Avaya Contacts tab:
Make an audio or video call using Avaya Workplace Client. You must install, configure, and log in to Avaya Workplace Client to make calls.
Send an email using the native application.
Compose a message using Microsoft Teams.
Search for an enterprise contact in Avaya Contacts and Office 365 Contacts.
Add an enterprise contact to Avaya Contacts and Favorites.
Remove an enterprise contact from Avaya Contacts and Favorites.
Change the order of your favorites.
