Create groups of your Workplace Contacts to better organize them. You can then initiate calls and instant messages to the groups. For example, you might have separate groups for your project team, subordinate team members, and response teams. The groups that you create are available across multiple devices.

If you use this procedure to add a local or enterprise contact to your contact group, Avaya Workplace Client displays a dialog box to first add the contact to your Workplace Contacts list. If the value of any required field is missing in the contact details, Avaya Workplace Client displays a screen for you to edit the contact details before adding the contact to your Workplace Contacts list.

You can create a maximum of 75 contact groups.