Making a call using the alphanumeric URI on desktop clients

Last Updated : Nov 10, 2021 |

About this task

Use this procedure to make a voice or video call using the alphanumeric Uniform Resource Identifier (URI). For example, you can use the alphanumeric URI to call an external user, such as a Skype for Business user, using 123john@telenor.com.

Note:

Avaya Workplace Client for Windows also supports the tel and CallTo URIs. For example, tel:+16135959132 and CallTo:+16135959132. If you click on these URIs in a browser or elsewhere, the call is dialed immediately after you choose the default application.

Procedure

  1. On the Top of Mind screen, in the name or number field, type a valid alphanumeric URI.
  2. Next to the alphanumeric URI, click one of the following:

    • Audio Call

    • Video Call

    Avaya Workplace Client dials the alphanumeric URI.