Starting an advanced adhoc conference by adding contacts on desktop clients

Last Updated : Nov 10, 2021 |

About this task

Use this procedure to start an Adhoc audio or video conference call.

Before you begin

  • Your administrator must configure the appropriate parameters so that you can view the New conversation option.

  • Configure the adhoc conference URI, that is, the value in the Adhoc Conference Address field in Services > Phone Service.

Procedure

  1. Start a call by doing one of the following:
    • On the Contacts, History, or Messages screen, search for a contact.

    • Dial the telephone number.

    • Open an active Avaya Multimedia Messaging conversation.

  2. Click one of the following:
    • Audio Call: To start an audio call.

    • Video Call: To start a video call.

Do one of the following:

  1. Start a conference call from the Contacts, History, or Messages screen by doing the following:
    1. Drag the card of the contact that you want to include in the conference and drop it over the existing call.

      You cannot drag the card of a contact group and drop it over the existing call.

    2. Click Merge.

    Avaya Workplace Client starts the conference call.

  2. Dial the number of a person that you want to add to the conference by doing the following:
    1. For the active call, click More and then click Add Someone to Call.
    2. Do one of the following:
      • In the Name or Number field, type a name or phone number.

      • Click a contact name from your contacts list.

    3. Click Add to call.

    Avaya Workplace Client starts the conference call.

  3. Start a conference call from the New Conversation screen by doing the following:
    1. Click New conversation.
    2. On the New Conversation screen, drag and drop contacts or contact groups.
    3. Click Audio Call or Video Call.

    Avaya Workplace Client starts the conference call.