Making an Avaya Workplace Client call from within Microsoft Outlook

Last Updated : Feb 05, 2018 |

Before you begin

Enable the Allow calls from Outlook contacts setting.

Procedure

  1. In Microsoft Outlook, open the Contacts screen.
  2. Right-click or double-click a contact card and select Call Contact.
  3. Select the number that you want to call.
    Note:

    Numbers displayed in the Microsoft Outlook view and Call Contact option might differ. For example, if you use this procedure, you might be able to view only one number. However, if you move the cursor over the contact entry or email address, you might view additional phone numbers. These phone numbers might be retrieved from Lync or Skype for Business. This is a known functionality.