Avaya Workplace Client provides support for the following instant messaging indications with Avaya Multimedia Messaging service on Avaya Aura® Presence Services Release 8.1 and later:

• Message delivered from the server to the receiving client

• Message read on the receiving client

For the instant messages that you send in an individual conversation, Avaya Workplace Client displays the following status:

• Send Failed: Avaya Workplace Client displays this status if the message fails to get sent. You can try to send the message again or delete the message.

• Delivered: Avaya Workplace Client displays this status if the message gets delivered.

• Read: Avaya Workplace Client displays this status along with the timestamp when the recipient reads your message while the Send read receipts setting is enabled in Avaya Workplace Client of the recipient. Avaya Workplace Client marks the message status as Read, only after the recipient opens the conversation and reads your message.

  Avaya Workplace Client does not display a read receipt for attachments. However, Avaya Workplace Client displays a read receipt if you include text along with the attachment.

For the instant messages that you send in a group conversation, Avaya Workplace Client displays the following status:

• Send Failed: Avaya Workplace Client displays this status if the message fails to get sent. You can try to send the message again or delete the message.

• All Read: Avaya Workplace Client displays this status along with the timestamp when all recipients have read your last message while the Send read receipts setting is enabled in Avaya Workplace Client of the recipients.

• Some Read: Avaya Workplace Client displays this status along with the timestamp when only some of the recipients have read your message while the Send read receipts setting is enabled in Avaya Workplace Client of the recipients.