Limiting the number of incoming calls on mobile clients

Last Updated : Jun 15, 2023 |

About this task

You can restrict the number of incoming calls to one call at a time.

If you enable this feature and are on an active call, subsequent incoming calls receive a busy signal or follow the coverage path if administered by your administrator.

If you enable this feature and miss a call due to Communication Manager suppressing the call, Avaya Workplace Client displays a missed call in your call history.

Before you begin

Your administrator must configure the Limit Incoming Calls feature for your extension.

Procedure

  1. On the Avaya Workplace Client menu, tap Features.
  2. If the Limit Incoming Calls switch is OFF, toggle the Limit Incoming Calls switch.

    Avaya Workplace Client displays Limit Incoming Calls icon on the Presence Avatar screen.