Avaya Workplace Client provides support for the following instant messaging indications:

• Message delivered from the server to the receiving client

• Message read on the receiving client

By default, Avaya Workplace Client enables read receipts for instant messages.

If you disable read receipts:

• The sender of the instant messages receives notifications when the messages are delivered.

• The sender of the instant messages does not receive read receipts if you only read the messages.

  However, when you reply to the messages, it implicitly means that you have read all the previous messages in the conversation. Hence, the sender of the instant messages receives notifications indicating that the messages were read.

• You receive read receipts of messages that you send to others, as long as the receiver of your messages does not disable read receipts on their Avaya Workplace Client.