About this task
If you face an issue with Avaya Workplace Client, you might be required to send the log files to Avaya support for troubleshooting the issue.
If your administrator enables encryption of logs but does not set the encryption passphrase, you can provide a custom passphrase to encrypt the logs. Ensure that the passphrase is not your regular account password as you need to share this password with your administrator for decrypting the log file.
Note:
On Avaya Workplace Client for Android, when you send logs using an email address, Avaya Workplace Client passes the email address string, unaltered, to your chosen email application. Avaya Workplace Client does not format or validate email addresses. The email application formats and validates email addresses.
