Presence Services is an application that indicates the availability or presence of a person by states, such as Available, Busy, or Offline. From Avaya Workplace Client, you can:

• Change your presence status.

  To update your presence status automatically to states such as Away or On a Call using Presence Services, you must set your presence status to Automatic in Avaya Workplace Client. If you set your presence status to a manual state, your administrator can configure the Presence server to change your presence status back to Automatic after a period of time.

• Change your custom presence status message.

• Configure which users can view your presence status.

Presence Services supports the presence information gathered from a diverse range of sources and aggregates this information for each user. Presence Services then makes this information available to Avaya Workplace Client users.

You can exchange text-based instant messages with users. You can receive image, audio, video, and generic attachments in an Instant Messaging (IM) conversation. Users with enhanced privileges can send generic attachments and use the built-in recording feature of Avaya Workplace Client to attach audio, video, or image files.