Modifying the Agent Service settings on mobile clients

Last Updated : Jun 01, 2023 |

About this task

Use this procedure to enable Agent Service interoperability with Avaya Workplace Client. You can then use the Contact Center agent capabilities with Avaya Workplace Client.

Before you begin

Your administrator must configure the Agent functionality for your extension.

Procedure

  1. In the Avaya Workplace Client settings, tap Services.
  2. Tap Service Details.
  3. Tap Agent Login.
  4. Optional If the Agent Login switch is in the disabled state, tap Agent Login.
  5. Save the changes.