AUDIX One-Step Recording on mobile clients

Last Updated : Mar 09, 2023 |

To record telephone conversations, toggle the Recording switch. Avaya Workplace Client activates AUDIX One-Step Recording after you answer a call. Avaya Workplace Client stores the recorded conversation as a new message in your voice mailbox.

If the recording initiator hangs up while recording the conversation, the recording ends. If the call is originally a two-party call and the other party hangs up, the recording ends. If the call is originally a multiple-party conference call and someone other than the initiator hangs up, the recording continues.

Recording and retrieving a conversation with AUDIX One-Step Recording on mobile clients

About this task

Use this procedure to record and retrieve a conversation during an active call. Avaya Workplace Client stores the recorded conversation as a new message in your voice mailbox.

Before you begin

  • Your administrator must configure the AUDIX One-Step Recording feature for your extension.

  • Get permission from all parties on the call to record the conversation.

Procedure

  1. While on a call, tap More.
  2. To start and stop recording, toggle the Recording switch.

    When you start recording, the number of parties on the call increases by one. Avaya Workplace Client plays the ready indication tone to indicate that the recording has started. When you stop recording, the number of parties on the call decreases by one to indicate that the recording has stopped.

  3. Optional To start and stop recording the same conversation multiple times, toggle the Recording switch.

    Each time Avaya Workplace Client creates a separate recorded message.

  4. To retrieve the recorded conversation, tap Message Waiting Indicator.