Configuring Avaya Workplace Client settings automatically

Last Updated : Nov 26, 2025 |

About this task

Use this procedure if you have an Avaya Workplace Client account and want to sign in to Avaya Workplace Client. You can configure the Avaya Workplace Client settings automatically using your email address or the automatic configuration web address.

Before you begin

  • Do one of the following:

    • Ensure that your administrator has set up the correct DNS records. Then you can automatically configure Avaya Workplace Client using your email address.

    • Get the automatic configuration web address from your administrator.

  • Ensure that you have a web browser on your device.

Procedure

  1. On Avaya Workplace Client, select Configure my account.

You can configure your account in one of the following ways:

  1. Optional To use your work email address for auto discovery:
    1. In the Email field, type your email address, and select Next.
    2. Choose the enterprise environment that you want to use, and select Next if applicable.

      Avaya Workplace Client configures the settings automatically.

  2. Optional To use the automatic configuration web address for auto discovery:
    1. Select Options and Settings.
    2. Select Use a web address.
    3. In the Web Address field, type the web address, and select Next.

      Avaya Workplace Client configures the settings automatically.

  3. Depending on what the screen displays, do one or more of the following:

    • If the settings file includes support for Avaya Authorization, enter your enterprise credentials on the Identity Provider login page. However, if you close the page without performing Avaya Authorization authentication, Avaya Workplace Client displays the screen to type your email address.

    • If the settings file includes support for Microsoft Modern, enter your exchange calendar credentials on the Microsoft Modern Authentication login page. You can then access your Office 365 calendar in Avaya Workplace Client.

    • If the settings file includes support for Google Calendar, enter your Gmail account credentials on the Google login page. You can then access your Google Calendar in Avaya Workplace Client.

    • If the settings file does not include your Single Sign On (SSO) or Avaya Authorization configuration for the various services, manually enter your credentials to log in to each service.

    • If the settings file includes support for Agent functionality, enter your agent credentials on the Agent Login details page.

  4. Optional If you used your email address to configure Avaya Workplace Client and you have an Avaya Equinox® Meetings Online account, do the following:
    1. Type your credentials to access the Avaya Equinox® Meetings Online service.
    2. Select Next.