Editing vector routing table configuration

Last Updated : Apr 21, 2022 |

About this task

Edit the created vector routing table configuration. You can edit the configuration of only one vector routing table at a time. When you edit vector routing table configuration, you cannot modify the table ID. If you want to use a different table ID, you must duplicate the required vector configuration or add a new vector routing table.

Procedure

  1. On the Configuration Server web portal, go to Administration > Contact Center > Vector Routing Tables.
  2. On the Vector Routing Tables screen, select the required vector routing table.
  3. At the top-right corner of the screen, click the Edit icon.

    The Configuration Server displays the vector routing table configuration fields.

  4. Modify the required settings.
  5. At the top-right corner of the screen, click Commit.

    The Configuration Server saves the vector routing table configuration and redirects you to the Vector Routing Tables screen.