Exporting VDN configuration

Last Updated : Apr 21, 2022 |

About this task

From the Vector Directory Numbers screen, export all VDN configuration data in the .xlsx format. You can use the exported data to migrate the existing VDNs to another ACD.

Procedure

  1. On the Configuration Server web portal, go to Administration > Contact Center > Vector Directory Numbers (VDNs).
  2. At the top-right corner of the screen, click the Export icon and click Export in Excel.

    The Configuration Server downloads the VDN configuration spreadsheet.