Duplicating group call configuration

Last Updated : Oct 12, 2023 |

About this task

Duplicate the created group call configuration to add more group calls with a similar configuration to the contact center.

Procedure

  1. On the Configuration Server web portal, go to Administration > System > Group Calls.
  2. On the Group Calls page, select the required group call.
  3. At the top-right corner of the page, click the Duplicate icon.

    Configuration Server displays the group call configuration fields.

  4. On the Duplicate Group Call page, modify required parameters for a new group call.
  5. Click SAVE.
  6. At the top-right corner of the page, click Commit.

    Configuration Server saves the group call configuration and redirects you to the Group Calls page.